Shopify Virtual Assistant | Store Management, SEO Product Listing
Cavite
I help e-commerce brand owners and busy executives bring structure, accuracy, and efficiency to their day-to-day operations. With a background in retail operations and specialized training in e-commerce management, I serve as a reliable partner who keeps backend workflows running like clockwork. Whether it’s optimizing a Shopify storefront or streamlining administrative tasks, my goal is to protect your brand reputation and free up your time so you can focus on scaling your business. Core Areas of Expertise: • Shopify & E-Commerce Operations: Custom storefront design, product listings, SEO optimization, order fulfillment, and inventory tracking. • Email Marketing & Social Proof: Klaviyo setup, automated flow integration, and review widget deployment to maximize conversions. • Administrative & Executive Support: Email/calendar management, workflow organization, data management, and customer inquiry handling. • Tools & Systems: Shopify | Klaviyo | Canva | Google Workspace | Customer Support & Administrative Software I don't just complete tasks, I bring detail-oriented systems that improve workflow accuracy and keep customers happy. If you’re looking to streamline your e-commerce operations or need high-level virtual support, feel free to send me a message here.
Melco Resorts Leisure (Php) Corporation | City of Dreams - Manila, full_time
Mar 2017 to Mar 2021
• Managed table games and interacted with guests while ensuring bets and payouts were handled accurately. • Received the Dream Service Award in 2018.
Play Innovations Inc. | KidZania Manila, full_time
Dec 2015 to Dec 2016
• Supervised children participating in interactive role-playing activities and supported daily operations. • Organized participant flow and materials while following established safety procedures.
Conduent (formerly Xerox Business Services Philippines, Inc.), part_time
May 2015 to Sep 2015
• Supported customers by email with iTunes Store billing and subscription-related inquiries. • Communicated professionally to help address customer concerns and received Top CSAT Advisor recognition.
TTEC (formely Teletech), full_time
Jul 2013 to Nov 2014
• Assisted Telstra customers through live chat with mobile billing, account, and service-related concerns. • Received the High Positive Performance award.