CRM Automation Specialist | GoHighLevel, HubSpot, Make.com Zapier
Oriental Mindoro
I am a Technical Virtual Assistant and End-to-End Automation Specialist with over 3 years of hands-on experience building seamless backend integrations, automated lead pipelines, and CRM systems. I help businesses scale by eliminating manual backend tasks, ensuring no lead drops through the cracks, and keeping data clean and organized. Core Expertise & Tools: > CRM Management: GoHighLevel, HubSpot, ActiveCampaign (Pipeline setup, custom properties, deal stage tracking, tagging) > Workflow Automations: Make.com, Zapier, n8n, Webhooks (Multi-app scenarios, automated email/SMS follow-ups, database syncing) > Backend & Operations: Google Workspace, Google Calendar/Sheets sync, domain/DNS setups, Stripe payment connections > CRM Maintenance & SOPs: Keeping contact databases clean, auditing records, troubleshooting workflow errors, and creating clear technical SOPs > Bonus Skills: Email management, lead generation, video editing, and content creation. Whether you need a full CRM setup from scratch, automated lead capture, or integration troubleshooting, I build systems that keep your backend running smoothly on autopilot. Let's Connect!
AI Receptionist Startup (US Client), part_time
Aug 2026 to Oct 2026
- Managed high-volume cold email outreach campaigns (200+ emails) targeting small home service business owners. - Researched and verified prospect details while personalizing email outreach templates for high response rates. - Maintained detailed tracking of replies, lead statuses, and campaign metrics in shared Google Sheets without requiring constant oversight. - Proactively monitored email deliverability and adjusted sending speed to resolve server issues instantly.
Results on Demand, Inc., full_time
Sep 2023 to Feb 2026
- Managed daily cold email outreach and client inbox management to connect with prospects and schedule qualified sales calls. - Conducted targeted prospect research using Google, Apollo.io, and AI tools (ChatGPT, Claude, Gemini) to build verified lead lists. - Maintained accurate CRM tracking for outreach responses, lead status, and booking metrics within Google Workspace. - Built automated lead capture forms, sales funnels, and marketing assets to support client conversion campaigns.
Realtor – Scott County, KY (US Client), part_time
Feb 2023 to May 2023
- Designed high-quality real estate promotional graphics for property listings and social media marketing campaigns. - Created branded marketing assets aligned with real estate industry standards to attract prospective home buyers.