General Virtual Assistant|Admin Support, Customer Service Data Entry
Nueva Ecija
Hi! I'm Erlin, a reliable and detail-oriented professional from the Philippines with experience in customer service, administrative support, recruitment, and property management. I can assist with data entry, email management, document organization, scheduling, customer support, report preparation, and other administrative tasks. My diverse work experience has strengthened my communication, organizational, problem-solving, and multitasking skills. What sets me apart is my adaptability, professionalism, and willingness to learn. I value accuracy, confidentiality, and clear communication, and I always strive to complete tasks efficiently and on time. I am also open to learning new tools and systems to meet each client's needs. My goal is to help business owners stay organized, manage their daily workload, and focus on growing their businesses. I look forward to building a long-term working relationship with clients who value reliability, trust, and teamwork.
Alorica, full_time
May 2026 to Aug 2026
Provided customer support for telecommunications accounts, handling inquiries, account updates, service requests, and basic troubleshooting. Maintained accurate records, resolved concerns professionally, and ensured customer satisfaction while following company policies and data privacy standards.
Go Traktora Trading Inc., full_time
May 2025 to Feb 2026
Coordinated unit deliveries, pull-outs, schedules, and logistics operations while managing client inquiries and aftersales concerns. Prepared inventory reports, maintained accurate records, handled transaction documentation, and collaborated with internal teams to ensure smooth operations and timely client support.
MotivIT, full_time
May 2024 to Jul 2024
Handled emergency and non-emergency calls, documented concerns, and coordinated with relevant departments for resolution. Assisted tenants with inquiries, maintained accurate records, and provided professional support while managing multiple requests efficiently.
24-7 Intouch Manila, full_time
Oct 2019 to Feb 2022
Sourced, screened, and interviewed candidates based on hiring requirements. Coordinated interviews and onboarding with candidates and international teams, maintained recruitment records and reports, and provided timely communication throughout the hiring process.
Comprehensive Credit Services, Inc., full_time
Dec 2017 to Sep 2018
Reviewed, encoded, and verified applicant information and supporting documents. Coordinated with HR and recruitment teams, updated background investigation reports, and maintained accurate, confidential records while ensuring documentation completeness and accuracy.