Virtual Assistant | Email Marketing and Graphics Designer
Batangas
I’m a results-driven and Virtual Assistant with expertise in helping entrepreneurs, agencies, and growing businesses streamline workflows, improve customer experiences, and scale efficiently through smart technology and organized support systems. With hands-on experience in technical support and marketing operations, I specialize in building and optimizing lead generation systems, CRM workflows, and automation processes. I have extensive experience working with GoHighLevel, including funnel setup, automation, CRM management, and integrating Google Ads conversion tracking through tags, conversion linkers, and event tracking to improve campaign accuracy and performance insights. On the marketing side, I bring experience in social media management and email marketing, including content planning, audience engagement, campaign management, and customer segmentation. Using platforms like Klaviyo, I’ve helped businesses create targeted email campaigns that improve conversions and customer retention. In addition, I have a creative background in graphic design using Adobe Photoshop and Illustrator, creating digital assets such as website graphics, packaging designs, social media creatives, and marketing materials that align with brand identity and business goals. I’m detail-oriented, proactive, adaptable, and committed to delivering high-quality support that helps businesses operate more efficiently. Whether you need assistance managing systems, supporting customers, optimizing marketing workflows, or integrating AI into your operations, I’m here to help your business grow smoothly and effectively.
BriteLiteTribe, freelance
Feb 2024 to Feb 2026
- Monitor and track real-time orders from Shopify and SPS Commerce (Pottery Barn) ensuring accuracy and fulfillment - Maintained Airtable as the main data tracker for updating, editing, and monitoring order statuses - Coordinated with the internal personnel for clarification and to avoid discrepancies during production and before shipment - Assisted in designing and updating website assets using Adobe Photoshop and Adobe Illustrator including icons, banners, packaging boxes, and shipping labels
Savannah Fashions, freelance
Jun 2022 to May 2025
- Schedule and publish content across social media platforms (e.g., Instagram, Facebook, Pinterest, Google Business profile) to boost brand visibility and engagement. - Design visually appealing and brand-aligned social media posts using Canva, Photoshop, or Minta to increase organic reach and user interaction. - Utilized Klaviyo tool to design and implemented email marketing strategies to attract, engage, and retain customers. I also design email templates that match brand identity and campaign goals as well as segment email lists for personalized content delivery - Monitor email performance metrics (open rate, click-through rate, conversions) and optimize for future campaigns
Freeters Online Services OPC, freelance
Jul 2021 to Jan 2025
- Freelance Online Writer/Support who performs academic researches in support to scholar military students - Draft high-quality academic content, including essays, case studies, and discussion papers, based on provided guidelines and properly cite all sources using the required academic referencing style (APA). - Track academic milestones and ensure timely completion of all deliverables for each term or module such as communicating with the client regularly to clarify instructions and academic goals and organizing workload to meet all deadlines across multiple academic modules
Seoul Tower Sales Team (SunLife), freelance
Sep 2020 to Sep 2021
- Serve as the lead designer for all internal and external marketing materials - Create high-impact visuals such as agent awards and recognition graphics; promotion posters for achievers and career milestones; event speaker posters and webinar materials; recruitment content; and social media visuals to drive engagement and brand awareness - Ensure all design outputs align with branding standards and core values of the organization - Managed day-to-day client care and administrative support for insurance advisors and policyholders. - Drafted insurance proposals, quotations, and client documentation tailored to individual financial and protection needs. - Assisted clients throughout the insurance application process, including coordinating medical requirements, scheduling examinations, and following up on pending documents. - Handled policy servicing requests, claims processing, and status updates while ensuring timely and professional communication with clients.