Remote Admin Assistant | Records Management
Cavite
Organized and dependable administrative professional with 5+ years of experience supporting U.S.-based organizations in law enforcement, healthcare, higher education, and research. Skilled at managing multiple open items at once, keeping accurate queues and notes, and following up promptly so work keeps moving. Experienced with legally sensitive, deadline-driven records and comfortable with Google Workspace, ticket-style tracking, and cloud-based tools. Calm under pressure, quick to adapt, and receptive to feedback.
Lucienne Home Care Center, contract
Jun 2025 to Present
- Managed and tracked 100-150 clinician files at once through hiring and onboarding, keeping each file organized and moving toward completion. - Followed up with clinicians and internal staff on incomplete documentation and maintained accurate records throughout the process. - Administered new-hire training for clinicians and created employee accounts and passwords. - Audited Google Drive files to find missing documents, duplicates, and outdated information; organized files for accurate tracking and easy retrieval.
Lucienne Home Care Center, contract
Jun 2025 to Present
- Managed and tracked 100-150 clinician files at once through hiring and onboarding, keeping each file organized and moving toward completion. - Followed up with clinicians and internal staff on incomplete documentation and maintained accurate records throughout the process. - Administered new-hire training for clinicians and created employee accounts and passwords. - Audited Google Drive files to find missing documents, duplicates, and outdated information; organized files for accurate tracking and easy retrieval.
Lucienne Home Care Center, contract
Jun 2025 to Present
- Managed and tracked 100-150 clinician files at once through hiring and onboarding, keeping each file organized and moving toward completion. - Followed up with clinicians and internal staff on incomplete documentation and maintained accurate records throughout the process. - Administered new-hire training for clinicians and created employee accounts and passwords. - Audited Google Drive files to find missing documents, duplicates, and outdated information; organized files for accurate tracking and easy retrieval.
Lucienne Home Care Center, contract
Jun 2025 to Present
- Managed and tracked 100-150 clinician files at once through hiring and onboarding, keeping each file organized and moving toward completion. - Followed up with clinicians and internal staff on incomplete documentation and maintained accurate records throughout the process. - Administered new-hire training for clinicians and created employee accounts and passwords. - Audited Google Drive files to find missing documents, duplicates, and outdated information; organized files for accurate tracking and easy retrieval.
Lucienne Home Care Center, contract
Jun 2025 to Present
- Managed and tracked 100-150 clinician files at once through hiring and onboarding, keeping each file organized and moving toward completion. - Followed up with clinicians and internal staff on incomplete documentation and maintained accurate records throughout the process. - Administered new-hire training for clinicians and created employee accounts and passwords. - Audited Google Drive files to find missing documents, duplicates, and outdated information; organized files for accurate tracking and easy retrieval.
Lucienne Home Care Center, contract
Jun 2025 to Present
- Managed and tracked 100-150 clinician files at once through hiring and onboarding, keeping each file organized and moving toward completion. - Followed up with clinicians and internal staff on incomplete documentation and maintained accurate records throughout the process. - Administered new-hire training for clinicians and created employee accounts and passwords. - Audited Google Drive files to find missing documents, duplicates, and outdated information; organized files for accurate tracking and easy retrieval.
Heber City Police Department, full_time
May 2023 to May 2024
- Managed confidential records and documentation, ensuring information was accurately entered, updated, organised, and readily retrievable in line with established procedures. - Processed 20–30 records requests weekly as an authorised GRAMA Records Coordinator, applying sound judgement to confidential and legally sensitive information; reviewed 40–50 case records for accuracy and completeness and referred cases to County and City attorneys as required. - Coordinated training registrations and hotel bookings for officers and deputies, and supported invoicing for the bookings made. - Curated and designed department merchandise for officers and community giveaways, worked with vendors and collected vendor documentation to support invoicing. - Helped organise a community Easter event, sourcing local vendors to sponsor the activities. - Prepared meeting minutes and supported follow-up on action items.
Heber City Police Department, full_time
May 2023 to May 2024
- Managed confidential records and documentation, ensuring information was accurately entered, updated, organised, and readily retrievable in line with established procedures. - Processed 20–30 records requests weekly as an authorised GRAMA Records Coordinator, applying sound judgement to confidential and legally sensitive information; reviewed 40–50 case records for accuracy and completeness and referred cases to County and City attorneys as required. - Coordinated training registrations and hotel bookings for officers and deputies, and supported invoicing for the bookings made. - Curated and designed department merchandise for officers and community giveaways, worked with vendors and collected vendor documentation to support invoicing. - Helped organise a community Easter event, sourcing local vendors to sponsor the activities. - Prepared meeting minutes and supported follow-up on action items.
Heber City Police Department, full_time
May 2023 to May 2024
- Managed confidential records and documentation, ensuring information was accurately entered, updated, organised, and readily retrievable in line with established procedures. - Processed 20–30 records requests weekly as an authorised GRAMA Records Coordinator, applying sound judgement to confidential and legally sensitive information; reviewed 40–50 case records for accuracy and completeness and referred cases to County and City attorneys as required. - Coordinated training registrations and hotel bookings for officers and deputies, and supported invoicing for the bookings made. - Curated and designed department merchandise for officers and community giveaways, worked with vendors and collected vendor documentation to support invoicing. - Helped organise a community Easter event, sourcing local vendors to sponsor the activities. - Prepared meeting minutes and supported follow-up on action items.
Heber City Police Department, full_time
May 2023 to May 2024
- Managed confidential records and documentation, ensuring information was accurately entered, updated, organised, and readily retrievable in line with established procedures. - Processed 20–30 records requests weekly as an authorised GRAMA Records Coordinator, applying sound judgement to confidential and legally sensitive information; reviewed 40–50 case records for accuracy and completeness and referred cases to County and City attorneys as required. - Coordinated training registrations and hotel bookings for officers and deputies, and supported invoicing for the bookings made. - Curated and designed department merchandise for officers and community giveaways, worked with vendors and collected vendor documentation to support invoicing. - Helped organise a community Easter event, sourcing local vendors to sponsor the activities. - Prepared meeting minutes and supported follow-up on action items.
Heber City Police Department, full_time
May 2023 to May 2024
- Managed confidential records and documentation, ensuring information was accurately entered, updated, organised, and readily retrievable in line with established procedures. - Processed 20–30 records requests weekly as an authorised GRAMA Records Coordinator, applying sound judgement to confidential and legally sensitive information; reviewed 40–50 case records for accuracy and completeness and referred cases to County and City attorneys as required. - Coordinated training registrations and hotel bookings for officers and deputies, and supported invoicing for the bookings made. - Curated and designed department merchandise for officers and community giveaways, worked with vendors and collected vendor documentation to support invoicing. - Helped organise a community Easter event, sourcing local vendors to sponsor the activities. - Prepared meeting minutes and supported follow-up on action items.
Heber City Police Department, full_time
May 2023 to May 2024
- Managed confidential records and documentation, ensuring information was accurately entered, updated, organised, and readily retrievable in line with established procedures. - Processed 20–30 records requests weekly as an authorised GRAMA Records Coordinator, applying sound judgement to confidential and legally sensitive information; reviewed 40–50 case records for accuracy and completeness and referred cases to County and City attorneys as required. - Coordinated training registrations and hotel bookings for officers and deputies, and supported invoicing for the bookings made. - Curated and designed department merchandise for officers and community giveaways, worked with vendors and collected vendor documentation to support invoicing. - Helped organise a community Easter event, sourcing local vendors to sponsor the activities. - Prepared meeting minutes and supported follow-up on action items.
Brigham Young University - Marriott School of Business, part_time
Sep 2022 to Apr 2023
- Coordinated data collection with stakeholders across 100+ universities nationwide, tracking submissions and following up on outstanding items to keep reporting timely and accurate. - Organized and analyzed organizational and policy data using Excel and MAXQDA, identifying inconsistencies to support accurate reporting.
Brigham Young University - Marriott School of Business, part_time
Sep 2022 to Apr 2023
- Coordinated data collection with stakeholders across 100+ universities nationwide, tracking submissions and following up on outstanding items to keep reporting timely and accurate. - Organized and analyzed organizational and policy data using Excel and MAXQDA, identifying inconsistencies to support accurate reporting.
Brigham Young University - Marriott School of Business, part_time
Sep 2022 to Apr 2023
- Coordinated data collection with stakeholders across 100+ universities nationwide, tracking submissions and following up on outstanding items to keep reporting timely and accurate. - Organized and analyzed organizational and policy data using Excel and MAXQDA, identifying inconsistencies to support accurate reporting.
Brigham Young University - Marriott School of Business, part_time
Sep 2022 to Apr 2023
- Coordinated data collection with stakeholders across 100+ universities nationwide, tracking submissions and following up on outstanding items to keep reporting timely and accurate. - Organized and analyzed organizational and policy data using Excel and MAXQDA, identifying inconsistencies to support accurate reporting.
Brigham Young University - Marriott School of Business, part_time
Sep 2022 to Apr 2023
- Coordinated data collection with stakeholders across 100+ universities nationwide, tracking submissions and following up on outstanding items to keep reporting timely and accurate. - Organized and analyzed organizational and policy data using Excel and MAXQDA, identifying inconsistencies to support accurate reporting.
Brigham Young University - Marriott School of Business, part_time
Sep 2022 to Apr 2023
- Coordinated data collection with stakeholders across 100+ universities nationwide, tracking submissions and following up on outstanding items to keep reporting timely and accurate. - Organized and analyzed organizational and policy data using Excel and MAXQDA, identifying inconsistencies to support accurate reporting.
Brigham Young University - Marriott School of Business, part_time
Aug 2021 to Present
- Provided hands-on consulting to nonprofit partners as part of the Master of Public Administration program, reviewing administrative processes, identifying gaps using data and developing recommendations for improvement (Black14). - Studied gaps explaining why youth enrolled in program activities did not continue to college (Latinos in Action). - Evaluated results and prepared findings and recommendations to help nonprofit partners improve their processes and operations.
Brigham Young University - Marriott School of Business, part_time
Aug 2021 to Present
- Provided hands-on consulting to nonprofit partners as part of the Master of Public Administration program, reviewing administrative processes, identifying gaps using data and developing recommendations for improvement (Black14). - Studied gaps explaining why youth enrolled in program activities did not continue to college (Latinos in Action). - Evaluated results and prepared findings and recommendations to help nonprofit partners improve their processes and operations.
Brigham Young University - Marriott School of Business, part_time
Aug 2021 to Present
- Provided hands-on consulting to nonprofit partners as part of the Master of Public Administration program, reviewing administrative processes, identifying gaps using data and developing recommendations for improvement (Black14). - Studied gaps explaining why youth enrolled in program activities did not continue to college (Latinos in Action). - Evaluated results and prepared findings and recommendations to help nonprofit partners improve their processes and operations.
Brigham Young University - Marriott School of Business, part_time
Aug 2021 to Present
- Provided hands-on consulting to nonprofit partners as part of the Master of Public Administration program, reviewing administrative processes, identifying gaps using data and developing recommendations for improvement (Black14). - Studied gaps explaining why youth enrolled in program activities did not continue to college (Latinos in Action). - Evaluated results and prepared findings and recommendations to help nonprofit partners improve their processes and operations.
Brigham Young University - Marriott School of Business, part_time
Aug 2021 to Present
- Provided hands-on consulting to nonprofit partners as part of the Master of Public Administration program, reviewing administrative processes, identifying gaps using data and developing recommendations for improvement (Black14). - Studied gaps explaining why youth enrolled in program activities did not continue to college (Latinos in Action). - Evaluated results and prepared findings and recommendations to help nonprofit partners improve their processes and operations.
Brigham Young University - Marriott School of Business, part_time
Aug 2021 to Present
- Provided hands-on consulting to nonprofit partners as part of the Master of Public Administration program, reviewing administrative processes, identifying gaps using data and developing recommendations for improvement (Black14). - Studied gaps explaining why youth enrolled in program activities did not continue to college (Latinos in Action). - Evaluated results and prepared findings and recommendations to help nonprofit partners improve their processes and operations.
Brigham Young University-Hawaii, part_time
Mar 2019 to Dec 2020
- Managed records for approximately 1,400 international student profiles, keeping documentation accurate, complete and compliant with U.S. federal immigration requirements. - Monitored documentation requirements and followed established procedures to maintain organised, confidential records. - Helped organise orientation days for new students at the start of each semester, and took meeting minutes.
Brigham Young University-Hawaii, part_time
Mar 2019 to Dec 2020
- Managed records for approximately 1,400 international student profiles, keeping documentation accurate, complete and compliant with U.S. federal immigration requirements. - Monitored documentation requirements and followed established procedures to maintain organised, confidential records. - Helped organise orientation days for new students at the start of each semester, and took meeting minutes.
Brigham Young University-Hawaii, part_time
Mar 2019 to Dec 2020
- Managed records for approximately 1,400 international student profiles, keeping documentation accurate, complete and compliant with U.S. federal immigration requirements. - Monitored documentation requirements and followed established procedures to maintain organised, confidential records. - Helped organise orientation days for new students at the start of each semester, and took meeting minutes.
Brigham Young University-Hawaii, part_time
Mar 2019 to Dec 2020
- Managed records for approximately 1,400 international student profiles, keeping documentation accurate, complete and compliant with U.S. federal immigration requirements. - Monitored documentation requirements and followed established procedures to maintain organised, confidential records. - Helped organise orientation days for new students at the start of each semester, and took meeting minutes.
Brigham Young University-Hawaii, part_time
Mar 2019 to Dec 2020
- Managed records for approximately 1,400 international student profiles, keeping documentation accurate, complete and compliant with U.S. federal immigration requirements. - Monitored documentation requirements and followed established procedures to maintain organised, confidential records. - Helped organise orientation days for new students at the start of each semester, and took meeting minutes.
Brigham Young University-Hawaii, part_time
Mar 2019 to Dec 2020
- Managed records for approximately 1,400 international student profiles, keeping documentation accurate, complete and compliant with U.S. federal immigration requirements. - Monitored documentation requirements and followed established procedures to maintain organised, confidential records. - Helped organise orientation days for new students at the start of each semester, and took meeting minutes.
Brighm Young University-Hawaii, part_time
Nov 2018 to Mar 2019
- Assisted with patient intake, scheduling, appointment confirmation, and cancellation. - Assisted with billing, insurance verification, and authorization. - Maintained accurate, confidential records in line with HIPAA privacy requirements and updated information in administrative systems. - Communicated with clients and internal staff to support efficient day-to-day administrative operations.
Brighm Young University-Hawaii, part_time
Nov 2018 to Mar 2019
- Assisted with patient intake, scheduling, appointment confirmation, and cancellation. - Assisted with billing, insurance verification, and authorization. - Maintained accurate, confidential records in line with HIPAA privacy requirements and updated information in administrative systems. - Communicated with clients and internal staff to support efficient day-to-day administrative operations.
Brighm Young University-Hawaii, part_time
Nov 2018 to Mar 2019
- Assisted with patient intake, scheduling, appointment confirmation, and cancellation. - Assisted with billing, insurance verification, and authorization. - Maintained accurate, confidential records in line with HIPAA privacy requirements and updated information in administrative systems. - Communicated with clients and internal staff to support efficient day-to-day administrative operations.
Brighm Young University-Hawaii, part_time
Nov 2018 to Mar 2019
- Assisted with patient intake, scheduling, appointment confirmation, and cancellation. - Assisted with billing, insurance verification, and authorization. - Maintained accurate, confidential records in line with HIPAA privacy requirements and updated information in administrative systems. - Communicated with clients and internal staff to support efficient day-to-day administrative operations.
Brighm Young University-Hawaii, part_time
Nov 2018 to Mar 2019
- Assisted with patient intake, scheduling, appointment confirmation, and cancellation. - Assisted with billing, insurance verification, and authorization. - Maintained accurate, confidential records in line with HIPAA privacy requirements and updated information in administrative systems. - Communicated with clients and internal staff to support efficient day-to-day administrative operations.
Brighm Young University-Hawaii, part_time
Nov 2018 to Mar 2019
- Assisted with patient intake, scheduling, appointment confirmation, and cancellation. - Assisted with billing, insurance verification, and authorization. - Maintained accurate, confidential records in line with HIPAA privacy requirements and updated information in administrative systems. - Communicated with clients and internal staff to support efficient day-to-day administrative operations.