Content Copywriter | Digital Content Quality Assurance Specialist
Philippines
I have been working with content for almost 5 years now. I started as a proofreader/copywriter, to content coordinator, to content quality assurance lead. Over the course of five years I have built and acquired skills that enhances the quality of eaach content making sure they are of standards before it gets published may it be for social media, newsletter or landing page.
Brainwave BPO Inc former Learnpac Online Training Services,, full_time
Aug 2025 to Jan 2026
Managed remote QA workflows to review and approve digital content before publication. Proofread and edited blogs, social posts, website copy, and marketing materials for grammar, clarity, tone, and brand consistency. Created QA checklists, SOPs, and style guides to streamline remote content production. Coordinated with writers, designers, and virtual teams via project management tools to meet deadlines. Provided actionable feedback and coaching to improve content quality and team performance. Ensured SEO basics, formatting standards, and platform requirements were followed. Tracked quality issues, flagged inconsistencies, and implemented process improvements. Maintained organized content libraries, version control, and final approval documentation
LearnPac Online Training Services, full_time
Sep 2023 to Jul 2025
Proofread text after project completion. Copywrite documents and make edits to improve writing flow and boost engagement. Incorporate keywords throughout the text to improve SEO performance, supporting promotional efforts and plans. Create metadata documents needed for backend search engine optimisation. Ensure a seamless flow of work for team members while maintaining the quality of work produced. Send weekly reports for achievements and work accomplishments. Create project frameworks necessary to operationalise projects effectively.
LearnPac Online Training Services, full_time
Sep 2021 to Aug 2023
Proofread text after project completion, checking and correcting spelling, grammar and punctuation to improve writing flow and boost engagement. Incorporate keywords throughout text to improve SEO performance, supporting promotional efforts and plans. Create copy for social media posts, developing according to social media trends and brand tone.
Sitel Group, full_time
Apr 2018 to Oct 2020
Walk customers through basic troubleshooting steps. Provided clear and concise step-by-step technical support to guide clients. Asked customers targeted questions throughout troubleshooting to determine smart solutions