Gen VA Who Builds Automation Systems, Not Just Tasks
Albay, Libon, Philippines
I'm a Gen VA who builds the systems that keep operations running — from automation to customer support. I specialize in designing custom workflows and tools that solve real operational bottlenecks, not just using off-the-shelf software. I've managed 100+ monthly influencer collaborations across two DTC e-commerce brands, handling the full lifecycle from sourcing to performance tracking with zero missed deadlines. To scale that work, I built my own systems: a Notion-based tracking hub that cut coordination time by 60%, a Gorgias automation for customer support that reduced manual ticket sorting by 70%, and a custom web app that brought daily reporting down from 2+ hours to 5 minutes. What sets me apart: when existing tools don't solve the problem, I build the solution myself — CRMs, dashboards, automation workflows, and full web apps. I bring both the operational discipline of a VA and the technical skill to automate the work away.
Build with Leverage, full_time
Nov 2025 to Jul 2026
Provided end-to-end virtual assistance covering systems architecture, automation, and operational support. Built Notion databases, CRM systems, and tracking dashboards that reduced missed deadlines by 90% and streamlined day-to-day business operations.
Soli Outdoors, full_time
Jan 2025 to Nov 2025
Managed full-cycle influencer marketing operations for two DTC e-commerce brands, handling 100+ monthly collaborations from sourcing to performance tracking. Built a centralized Influencer Marketing Tracking Hub in Notion, achieving zero missed deadlines across campaigns.
Cobine Carmelson Ltd, full_time
Jun 2022 to Feb 2024
Handled end-to-end customer support via chat, resolving inquiries with speed and accuracy while maintaining a friendly, professional tone. Built and automated ticket routing workflows using Gorgias, cutting manual sorting time by 70% and improving response turnaround.