Medical Administrator - HIPAA Compliance
Davao del Norte
I am Registered Pharmacist, trained Medical Virtual Assitant provides reliable patients support and to healthcare providers. I am certified HIPAA compliant and can assist with appointment scheduling and confirmations through EHR support, has knowledge of medical terminologies, patient communication, prescription refill request, prior authorization, and trained in US healthcare workflow.
Watsons Personal Care Stores (Phil) Inc., full_time
Nov 2022 to Jun 2026
Managed in dispensing medication and counseling to patients. Supervised implementation of pricing updates, including regular mark up and discounted items in the store. Monitored near-expiry inventory and lead pullout for return/ recall products to ensure regulatory compliance. Managed and organized pharmacy back-office documentation as well as managed email communication. Monitored schedule or manpower to ensure smooth pharmacy operation. Handled and resolved customer complaints and concerns through phone or email, ensure customer received professional responses following company policy.
The Generics Pharmacy, full_time
Aug 2018 to Nov 2022
Manage in dispensing medication, provide quality customer sevice, coordinated Pharmacy Assistant regarding unavailable medications for ordering, organized pharmacy record, fully filled prescriptions, pharmacy related documents and business permits and licenses. Maintained compliance in pharmacy policies and regulations.