Customer Retention Specialist | Dental Claims Specialist | EA
Rizal
I have over nine years of experience in customer service and specialized support, making me a versatile expert in handling complex client needs. As a former Retention Specialist and Subject Matter Expert in the TELCO industry, I excel at solving technical billing issues and maintaining customer loyalty. My background also includes professional experience in the Travel sector and medical diagnostics, where I managed administrative tasks and sales support. Additionally, I am HIPAA certified with a proven track record in Dental and medical claims follow-up, ensuring that sensitive insurance and collection tasks are handled accurately and securely. I am a goal-oriented professional ready to bring my multi-industry expertise to help your team succeed.
Conifer Health Solution, full_time
Nov 2024 to Dec 2026
Maintain detailed records of all claims resolutions. Research and resolve claims discrepancies. HIPPA Certified