Virtual Assistant I Real Estate, Recruitment, Ops and Customer Service
Camarines Sur, Pili, Philippines
With over four years of experience supporting executives, managing recruitment processes, and coordinating daily operations, I bring a strong combination of administrative expertise, technical proficiency, and organizational skills. In my current role as a Real Estate Virtual Assistant and Operations Specialist, I manage scheduling, tenant coordination, property research, and executive support. Previously, as a Recruitment Specialist, I led candidate sourcing, screening, and applicant tracking while supporting founders with administrative tasks. These experiences have strengthened my ability to multitask, communicate effectively, and deliver high-quality results. I am highly proficient in Salesforce, Trello, Monday.com, Google Workspace, and Microsoft Office. I thrive in fast-paced environments and consistently seek opportunities to improve workflows, enhance productivity, and contribute positively to organizational goals.
Plus Places Inc, freelance
Aug 2023 to Feb 2026
● Conduct market research on residential properties in California and Nevada to support acquisition decisions. ● Manage tenant maintenance requests and coordinate with service providers. ● Schedule property viewings, inspections, and move-in/move-out processes. ● Maintain calendars for executives and operations teams. ● Perform website quality assurance to ensure content accuracy. ● Provide executive administrative support and handle confidential tasks. ● Coordinate operations teams to ensure project completion.
Tanium, contract
Jul 2021 to Feb 2022
Contact Acquisition using SFDC, exporting the contacts using different platform provided by the client. Decision maker of the possible good contacts. Updating existing contacts in SFDC. Accounts Creation wherein approving accounts requested by the Sales Team. Checking for any duplicate requests and denying if in case. Data entry for Special Projects assigned.
Talentspace, contract
Apr 2021 to Jul 2023
● Sourced and screened candidates using job boards, databases, and social platforms. ● Managed applicant tracking using Monday.com and Trello. ● Conducted interviews and evaluated candidate qualifications. ● Prepared recruitment reports and hiring metrics. ● Improved recruitment workflows to reduce hiring turnaround time. ● Provided executive and administrative support to company founders.
Viator, full_time
Apr 2019 to Jan 2021
Receiving inbound calls from suppliers and/or existing customers regarding their bookings , amending, cancelling and refunding customers using SalesForce CRM , receiving and creating emails and chats through SalesForce CRM from/to customers and suppliers, escalating issues to Tier 3 agents using managing escalation of the provided CRM, upselling and cross selling tours and attractions to the customers.