John C.

Healthcare VA / CSR / Scheduler, Biller

Davao del Sur

Overview

Hello! I’m a Healthcare Customer Service Representative and Virtual Assistant with 3 years of experience handling inbound and outbound calls. I specialize in patient scheduling, billing, insurance support, and administrative tasks. I’m known for clear communication, attention to detail, and delivering efficient, patient-focused service. I’m reliable, adaptable, and committed to high-quality results every time.

Skills and Tools

• Medical Billing
• Insurance Verification
• HIPAA Compliance
• Claims Processing
• Claims Submission
• Prior Authorization
• Patient Communication
• Patient Follow-up
• Medical Records
• Medical Scheduling

Work History

• CSR

  TP, part_time

  Nov 2022 to Sep 2023