Operations Leader Client Success Recruitment People Culture Management
Metro Manila
Accomplished Operations Leader with 21 years of experience in business operations, team leadership, recruitment, client management, customer service, sales, and technical account support. Proven track record in building high-performing teams, strengthening client relationships, driving operational excellence, and fostering values-based workplace cultures centered on integrity, resilience, accountability, and continuous improvement. Experienced in global operations and offshore outsourcing environments, with strong capability in leading cross-functional teams, managing service delivery, supporting revenue growth, and improving performance outcomes.
Hyre, full_time
Dec 2024 to Jul 2026
Direct recruitment operations, including candidate coordination, hiring process management, and role fulfillment support. Drive company operations by drafting company announcements, hiring updates, internal communications, and detailed job descriptions. Develop internal training materials and performance frameworks that prioritize hiring based on integrity, resilience, and core values. Lead strategic initiatives, including coordination of inaugural internal event rallies and Facebook Live broadcasts to support organizational visibility and growth. Manage end-to-end recruitment processes, including sourcing coordination, candidate communication, hiring workflows, and onboarding support. Process payments and support operational administration to ensure smooth internal workflows