Virtual Assistant | Operations & CRM Specialist
Quezon
Hi! I'm Fernan, a reliable and detail-oriented Virtual Assistant with 4+ years of experience supporting business owners and remote teams with day-to-day operations, admin tasks, and systems management. I specialize in keeping things organized, running smoothly, and stress-free for my clients, so they can focus on growth while I handle the backend. CORE SKILLS & SERVICES Administrative & Executive Support (email & calendar management, scheduling, follow-ups) CRM Management (HubSpot, Salesforce, and other CRMs) Data Entry, Cleanup, Reporting & Data Enrichment Lead Management & Sales Support Operations Support & Process Improvement Podcast Production Support (recording coordination, interview reminders, episode launches, collateral) Client Coordination & Communication Research & Documentation Strong Attention to Detail, Time Management, and Reliability I'm proactive, easy to work with, and I don't wait to be told what to do, I spot issues early and suggest improvements. I value clear communication, accuracy, and meeting deadlines. If you're looking for a trustworthy VA who treats your business like their own, I'd love to support you. Let's work together.
LJ Hooker, freelance
Feb 2024 to Oct 2025
HubSpot migration and cleanup CRM/system support Zendesk Agent pages and landing pages QA/data verification Asana/Monday/Slack
Salary.com, freelance
Oct 2023 to May 2024
Lead generation and prospecting Salesforce Outreach and follow-ups Lead qualification Sales pipeline support
Kamal Insurance Concierge Services, freelance
Nov 2022 to Oct 2023
Sales administration Customer records Reports and forecasts Proposals/contracts Scheduling and documentation Cross-functional coordination
Teleperformance, full_time
Mar 2022 to Nov 2022
Julieville Commercial Center, full_time
Feb 2020 to Oct 2021
Jollibee Foods Corporation, full_time
Dec 2016 to Jan 2020