Medical Virtual Assistant | Insurance Authorizations
Davao del Sur, Davao City, Philippines
Detail-oriented Medical Virtual Assistant with hands-on experience supporting healthcare practices remotely. In my current role, I request and follow up on insurance authorizations with billers, coordinate PCP referrals, verify patient coverage, and resolve billing issues. I create and follow up on invoices for both workers' compensation and personal patient cases, manage the full appointment lifecycle — scheduling, rescheduling, cancellations, no-shows, and reminders — and maintain accurate, up-to-date patient records. I also conduct patient follow-up calls to address concerns and ensure satisfaction. Previously, I supported healthcare leads as a qualifier for Medicaid/Medicare plans, building a strong foundation in healthcare communication and compliance. I bring strong attention to detail, reliability, and the ability to work independently in fast-paced remote environments, and I'm seeking a role where I can continue applying my medical VA background.
AutoPilot VA, contract
Aug 2024 to Aug 2026
-Requested authorizations from insurance billers and coordinated PCP referrals for patients. -Coordinated with insurance companies to verify coverage and resolve billing issues. -Managed patient appointment scheduling, rescheduling, cancellations, no-shows, and reminders. -Conducted patient follow-up calls and kept records accurate and up to date.