Quality Control Analyst - Catastrophe Modeling - AI Automation
Bulacan
Results-driven Quality Assurance and Data Analytics professional with experience in catastrophe modeling, operational quality control, process automation, business intelligence, and data governance. Skilled in data validation, root cause analysis, KPI reporting, dashboard development, workflow automation, and continuous process improvement. Advanced expertise in Microsoft Power BI, Excel, Power Automate, SharePoint, Microsoft Forms, and data visualization. Proven ability to improve data quality, automate manual processes, develop enterprise reporting solutions, and deliver actionable insights that support business decision-making.
Sales Rain BPO Inc. - Xceedance, full_time
Oct 2025 to Present
• Lead quality assurance and quality control initiatives across operational processes. • Develop Power BI dashboards, KPI reporting, and workflow automation solutions. • Drive process improvement, compliance monitoring, and data governance initiatives. • Mentor analysts and support strategic QA projects.
Arch Global Services Inc., full_time
Apr 2023 to Sep 2025
• Perform quality assurance reviews and validation checks on operational datasets to ensure compliance with business standards and regulatory requirements. • Develop automated quality control solutions using Excel, Power Automate, Microsoft Forms, and SharePoint, reducing manual effort and improving process efficiency. • Design and maintain performance dashboards and KPI reporting solutions for management and operational stakeholders. • Analyze quality trends, identify process gaps, and recommend corrective actions to improve operational performance. • Collaborate with cross-functional teams to resolve data discrepancies and strengthen data governance practices. • Support continuous improvement initiatives through automation, reporting optimization, and workflow enhancement.
Arch Global Services Inc., full_time
Aug 2021 to Mar 2023
• Analyzed catastrophe exposure data to support risk modeling, underwriting, and business decision-making. • Performed data validation, cleansing, and quality assurance activities on large scale datasets. • Generated analytical reports and business insights using Excel and reporting tools. • Automated recurring processes and reporting workflows through Power Automate and SharePoint solutions. • Worked with stakeholders to improve data quality, reporting accuracy, and operational efficiency.