Customer Support Specialist
Metro Manila
I’m Jonahlyn Lacson, a Customer Support Specialist with solid experience handling order inquiries, resolving escalations, and guiding technical troubleshooting, always with clear communication, empathy, and fast, reliable solutions. I stay calm under pressure, own every concern until resolved, and turn challenges into trust to help your brand build loyal, satisfied customers.
Skinnify, full_time
Jan 2026 to Jul 2026
Responding to and managing customer support tickets. Handling chargebacks and related customer issues. Managing customer interactions on social media platforms. Monitoring and responding to reviews on Trustpilot. Providing customer support related to Amazon orders and inquiries