Customer Expert | Subject matter expert | Reservation Sales Associate
Philippines
As a Customer Service Representative. I was responsible for assisting customers with their inquiries and resolving issues, applying strong communication and problem-solving skills to ensure customer satisfaction.
Alorica | Citibank, full_time
May 2024 to Mar 2025
As a Customer Service Representative at Alorica for Citibank, I was responsible for assisting customers with their banking inquiries and resolving account-related issues, applying strong communication and problem-solving skills to ensure customer satisfaction.