Chat Support Agent I Customer Service Professional
Cavite
I am a customer-focused professional with experience as a Chat Support Agent, Quality Assurance Specialist, and Customer Service Representative. I have strong skills in communication, quality monitoring, and customer service, with a focus on providing excellent support and maintaining service standards. I am passionate about continuous learning, personal growth, and delivering positive customer experiences.
The DDC Group Asia, full_time
Sep 2024 to Present
I have experience as a Chat Support Agent, followed by a 9-month role as a Quality Assurance Specialist after being promoted. I later transitioned to a Customer Service Representative role in a logistics voice account, where I further developed my communication and customer service skills.