Customer Service Representative
Albay
I am a Customer Service and Sales Professional with over 9 years of experience in the BPO industry, providing exceptional support through phone, email, and chat. I have worked with customers across different industries, resolving inquiries, handling billing concerns, processing orders, and delivering effective solutions while maintaining high customer satisfaction. I am skilled in customer relationship management, problem-solving, conflict resolution, and sales support. I am a fast learner, detail-oriented, and able to adapt quickly to new tools, systems, and processes. I take pride in providing professional, empathetic, and efficient service while meeting performance goals and maintaining accuracy. Whether you need a reliable customer support representative, virtual assistant, or sales support specialist, I am committed to helping your business deliver an outstanding customer experience. I am dependable, hardworking, and ready to become a valuable member of your team.
Quantrics Enterprises Inc , full_time
Jul 2018 to Dec 2025
Telus International Philippines, full_time
Sep 2016 to Jun 2018
Sutherland Global Services , full_time
Nov 2014 to Jul 2015