Janice M.

Virtual Assistant / Customer Support

Metro Manila

Overview

I am a professional Customer Service Representative with 7 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty

Skills and Tools

• Customer Support
• Chat Support
• LiveChat
• Phone Support
• Email Support
• Tier 1 Support
• Complaint Resolution
• Customer Retention
• Customer Success