Tech-savvy Virtual Assistant | Customer Service
Philippines
Resourceful and tech-savvy Virtual Assistant with a background in Customer Service. Proactive and detail-oriented with client relations. Highly organized with a fast mastery of new software quickly, including Google Workspace and Canva. Committed to providing seamless back-end support to maintain the efficient workflow between the clients.
Foundever, full_time
Jan 2025 to Oct 2025
-Resolved customer issues by providing empathetic support and expert solutions. Sort and distribute correspondence as soon as possible. Ensure information is accurate and valid by creating and updating records. - Problem Solving: Resolved an average of 30+ daily tickets via Zendesk, maintaining a response time of under 60 minutes.