Customer Service | Chat Support Specialist
Philippines
I am a skilled customer support in sales and service for 15 years. Handled average of 30 agents to monitor KPI. Skilled in leveraging data-driven insights. Doing operational audits to drive revenue growth, improve service quality, and optimize team performance.
Globe telecom inc.
Jun 2012 to Jan 2026
Tech Mahindra Inc.
Jan 2009 to May 2012
Pacific Hub Corporation
Jun 2007 to Apr 2009
Fitness first phils
Feb 2001 to Feb 2004