Healthcare Process Generalist
Metro Manila, Parañaque, Philippines
Results-oriented Healthcare Operations Professional with 10 years of specialized expertise in high-volume patient scheduling, workflow optimization, and end-to-end care coordination. Adept at maintaining calm efficiency and eliminating service gaps under pressure within fast-moving digital environments. Seamlessly navigates complex EHR/EMR platforms (including WellSky) to keep records and caregiver databases perfectly aligned. Combining a background in Biological Science with cross-functional experience at Alldigitech, Conifer Health Solutions, and HGS, I deliver exceptional operational reliability optimized for full-time US time-zone engagement
Conifer Health Solutions, full_time
Aug 2025 to Jun 2026
Healthcare Coordinator skilled in end-to-end patient care coordination, precise insurance verification, and securing prior authorizations. Expert at medical chart scrubbing to audit clinical documentation for accuracy, proactively resolving gaps to ensure compliance and minimize claim denials.
Alldigitech, full_time
Jan 2022 to Aug 2025
Healthcare Coordinator skilled in patient scheduling and intake triage to optimize clinic workflow and prioritize care needs. Proficient in AR cycle management, tracking aging accounts, resolving unpaid insurance claims, and managing billing collections to accelerate revenue recovery and maximize practice financial performance.
Hinduja Global Solutions, full_time
Aug 2016 to Jan 2022
Healthcare Coordinator skilled in AR cycle management and securing prior authorizations under strict HIPAA compliance. Adept at verifying patient benefits, managing the end-to-end claims process, and spearheading appeals management to resolve denials and maximize revenue recovery.