Ecommerce VA | Supply Chain & Customs Clearance Specialist
Davao del Sur, Davao City, Philippines
Professionally, I have over 5 years of experience in the e-commerce industry, specializing in backend operations, order management, and logistics coordination. My expertise includes managing the full order lifecycle, tracking bulk shipments, auditing inventory data, and handling B2B supplier communications smoothly. I also excel as a point of contact (POC) between warehouses, internal teams, freight providers, and carriers to eliminate operational bottlenecks. I am looking to join a fast-growing team where high accountability and responsiveness are valued, allowing the leadership team to focus completely on scaling up.
Freelance, full_time
Feb 2026 to Aug 2026
- Handling B2B & DTC emails or inbox management. - Managing orders such as SO, FBA, or PO. - Coordinating with the warehouse regarding bookings, deliveries, and pickup. - Managing daily flash reports for late orders. - Making sure no lingering orders are in the warehouse. - Checking systems and addressed stuck in Review or Back Order orders. - Inventory Management & Store Management. - Shipment Monitoring & Document Reconciliation. - Handling claims, replacement, and reshipment. - Follow established SOP’s and flowcharts to ensure efficient order fulfillment. - Spreadsheet Data Entry (damages & lost order). - Handles allocated, overallocated, and transferring orders to different fulfillment warehouses. - Providing monthly Stocks Reports and update spreadsheets and operational documentation. - Reviewing and editing invoices for customs. - Gathers, reviews, and submits shipping documents (CI, PL, BOL, and HAZMAT files ) to warehouses for incoming shipments.
Freelance / Remote, full_time
Feb 2025 to Dec 2025
- Logs and updates all PO statuses in Go Flow. - Transfer Order Status in Go Flow and Air Table. - Coordinates with suppliers, carriers, and warehouses. - Responding To Email and Inbox Management. - Gathers, reviews, and submits customs documents (CI, PL, BOL, and Breakdown Sheet) to clear customs. - Requests pre-shipment inspections and postproduction samples. - Handles inventory updates and adjustments. - Tracks and monitors container shipments from production to port return. - Manages blind shipments and ensures proper procedures are followed. - Updates Airtable for appointment schedules and shipment discrepancies. - Coordinates drayage, including container pickups and returns. - Performs GRD & CBM verification to support accurate container booking.
Freelance / Remote, full_time
Jan 2023 to Dec 2024
- Operations Support - Drafting PO’s, Estimates, and Artwork Proofs. - Price and inventory checks - Product Listing and ADA Product Add - Lookbook Project Management - Uploading & Downloading Bulk Order - Shipment Monitoring and EU Support - Reach Out Supplier for Production Timeline Checking, Decoration Method Inquiry, and Product Customization (B2B Call and Email)
Freelance / Remote, full_time
Feb 2022 to Dec 2023
- Data Entry - Admin Assistant - Inventory Checking - Inventory Management - Price Checking (US & UK prices) - Product Re-ordering