Catherine M.

Virtual assistant- admin/healthcare

Metro Manila

Overview

Medical scheduling and appointment setting Patient intake and registration Insurance verification and prior authorization (updating patient records) Data entry with high accuracy Email and phone support HIPAA compliance and confidentiality Calendar and task management Strong communication skills Customer service and patient relations Multitasking and time management Microsoft Office / Google Workspace proficiency Problem-solving and attention to detail Handling referrals and medical documents

Skills and Tools

• Insurance Verification
• Benefits Verification
• Patient Scheduling
• Claim Denial Management