Frances J.

Customer Service Specialist with GE Healthcare and Anthem

Negros Oriental

Overview

I was a CSR III specialist in Anthem ACA for a year and became a trainer for 2 yrs. My main role as a specialist is to verify eligibility and benefits and provide claim status of patient policies. I then moved to GE healthcare as a CSR III specialist also on 2021 till present.

Skills and Tools

• HIPAA Compliance
• Patient Scheduling
• Medical Scheduling
• Prior Authorization
• Benefits Verification
• Insurance Verification

Work History

• Customer Service Specialist and Trainer

  Teletech, full_time

  Feb 2017 to Present