Social Media Manager | Virtual Assistant | Customer Support
Rizal, Antipolo, Philippines
I have experience managing social media accounts, including creating content, writing captions, scheduling posts, and responding to comments and messages. I am eager to learn more and always do my best to support the brand I work with. I am detail-oriented, reliable, and willing to follow your guidelines to help grow your online presence. If given the opportunity, I would be grateful to assist you and contribute to your team.
Recipe Unlimited, freelance
Aug 2022 to Jul 2023
Provided guest support by assisting customers with their inquiries, addressing concerns, and helping ensure a positive dining experience. Communicated with guests professionally, handled service-related issues, and worked with the team to maintain customer satisfaction and service quality.
Intuitive Solutions, freelance
Feb 2022 to Feb 2026
Processed customer orders by accurately entering order details into the system, verifying product information, and ensuring order records were complete and correct. Maintained data accuracy, followed order processing procedures, and coordinated order-related information to support efficient operations and timely processing.
Quantrics Enterprises Inc, full_time
Jul 2021 to Mar 2022
Provided technical support by assisting customers with technical issues, troubleshooting problems, and guiding them through step-by-step solutions. Identified customer concerns, explained technical information clearly, and helped resolve issues to improve the overall customer experience. Maintained accurate records of customer interactions and followed support procedures to ensure efficient and professional service.
Self-Employed, part_time
Mar 2015 to Oct 2026
Managed an independent buy-and-sell business by sourcing products at competitive prices and reselling them for a profit. Created and published product listings on Facebook Marketplace, managed product pricing, responded to customer inquiries, negotiated with buyers, and handled sales transactions. Monitored product availability and ensured clear communication with customers throughout the buying and selling process.