Graphic Designer / Social Media Manager / Ad Specialist / Marketing VA
Cebu
Marketing professional with experience spanning digital marketing, social media management, graphic design, paid advertising, customer service, healthcare support, fraud analysis, and business operations. Skilled in developing content strategies, managing multi-platform social media campaigns, creating compelling visual assets, and optimizing digital marketing efforts to drive engagement, lead generation, and brand growth. Experienced in Google Ads, Meta Ads, content creation, branding, email marketing, analytics, and conversion-focused marketing strategies. Strong background in customer-facing and operational roles, including healthcare support, travel services, fraud prevention, tenant relations, recruitment support, and administrative coordination. Recognized for combining creativity with analytical thinking to solve problems, improve processes, and deliver measurable results. Adept at working in fast-paced environments, collaborating across teams, and adapting quickly to new challenges while maintaining a strong focus on customer experience and business growth.
CultureBugg, part_time
Jun 2026 to Aug 2026
Managed Meta and Google Ads campaigns across the full customer funnel • Optimized campaigns for ROAS, CPA, and conversion growth • Executed email marketing campaigns and automation workflows • Managed tracking and attribution using GA4, GTM, Meta Pixel, and Conversion API • Improved e-commerce performance through funnel and conversion rate optimization • Delivered actionable performance reports and growth insights
GZone Gaming Hub / Arranguez Estates / MY.CO Enterprises OPC, full_time
Feb 2026 to Aug 2026
Marketing & Administrative Assistant • Created and scheduled content for Facebook, Instagram, TikTok, LinkedIn, and X (Twitter), tailoring content to each platform • Designed marketing materials, social media graphics, and promotional assets • Managed tenant communications and monthly rent collection processes • Assisted in marketing and leasing efforts to attract prospective renters • Supported recruitment activities by sourcing and screening candidates for various business operations • Coordinated administrative and marketing tasks to support business growth and daily operations
Home To Home Construction LLC, full_time
May 2025 to Nov 2025
• Managed the company’s social media presence and digital marketing initiatives • Created branded graphics, marketing materials, and high-converting social media content • Developed and executed content strategies to increase brand awareness, engagement, and lead generation • Managed Google Ads campaigns, including keyword research, ad creation, audience targeting, and budget optimization • Monitored campaign performance and implemented data-driven optimizations to maximize ROI • Collaborated with stakeholders to align marketing efforts with business objectives and growth goals
Funnelstorms, full_time
Dec 2024 to Nov 2025
• Designed social media graphics, ad creatives, promotional materials, and marketing assets aligned with brand guidelines • Managed the company’s social media presence, content calendar, and publishing schedule • Developed content strategies to increase audience engagement and brand awareness • Created visually compelling campaigns to support marketing objectives and drive online growth • Monitored content performance and applied data-driven insights to improve results • Maintained consistent branding across all digital platforms and marketing materials
LeVogue MedSpa, full_time
May 2024 to Jan 2025
• Designed social media graphics, promotional materials, flyers, and branded marketing assets using Canva • Created visually engaging content to support marketing campaigns and service promotions • Maintained brand consistency across all digital and print materials • Collaborated with the marketing team to develop creative concepts and promotional content • Produced high-quality designs that enhanced online engagement and brand visibility • Ensured all creative assets aligned with the spa’s aesthetic and marketing objectives
OptumRx, full_time
Apr 2023 to May 2024
Customer Service Representative | Healthcare Account (OptumRx) • Assisted patients with medication refills, prescription benefits, and order processing • Coordinated with healthcare providers to request and verify prescriptions • Resolved customer inquiries while ensuring compliance with healthcare policies and procedures • Maintained accurate records and handled sensitive patient information with confidentiality • Delivered empathetic, efficient, and high-quality customer support in a fast-paced environment • Strengthened communication, problem-solving, and attention-to-detail skills
Concentrix, contract
Apr 2022 to Jan 2023
Fraud Analyst (Contractual) • Reviewed and analyzed customer transactions to identify potential fraudulent activity • Verified account information and assessed risk indicators to determine transaction legitimacy • Investigated suspicious orders and applied fraud prevention policies and procedures • Made approval or rejection decisions based on established risk assessment guidelines • Maintained accuracy and attention to detail while handling high-volume transaction reviews • Strengthened analytical, investigative, and decision-making skills in a fast-paced environment
Teleperformance, full_time
Mar 2020 to Jun 2020
ssisted customers with flight, hotel, and activity bookings through Expedia • Managed reservations, modifications, cancellations, and travel-related inquiries • Delivered timely and accurate customer support in a high-volume environment • Resolved customer concerns while maintaining a positive customer experience • Developed strong communication, problem-solving, and attention-to-detail skills