Customer Care Representative
Negros Occidental
Hi! This is Jonilee Lim-Macaya, 56, married with 3 children and 1 beautiful grand daughter. I have a 10 year experience in a BPO company as a call center agent. I also had a work experience in Sales & Marketing. Also, I used to work in Recruitment agency as Recruitment Officer. I also experienced to work abroad ( Dubai & Kingdom of Saudi Arabia) as a secretary. I love talking to people/customer and help resolving their issues. I am hardworking and dependable. I believe that commitment and dedication to work is the key to success not only for myself but for the company or individual that I work. If given a chance, not only I will give the best of my skills and ability but to keep the communication open with TRUST and CONFIDENCE.
Ubiquity Global Services, full_time
Jun 2017 to Sep 2023
As a Customer Care Representative, my job is to receive inbound calls and assist customer/s with their issues or concerns. I make sure that before call ends, customer's issue has been resolved and they get fully satisfied with customer service.