Reliable VA | Admin & Customer Support | Data & Document Management
Cavite, Naic, Philippines
Detail-oriented General Virtual Assistant with solid background in customer service, administrative support, and operations. Experienced in handling inquiries, maintaining accurate records, coordinating with vendors, and managing daily tasks. Proficient in Excel, data entry, and office tools. Reliable, fast learner, and ready to support your team efficiently.
World Vission, contract
Oct 2025 to Apr 2026
-Reviewed visual content meticulously, identified errors, and ensured media was clear, accurate, and ready for publishing. -Resolved issues and delays promptly, maintaining accurate records for discrepancy reporting. -Monitored large batches of visual assets, flagged inconsistencies, and coordinated with teams to maintain reliable output and quality
Double Leap LLC, internship
Oct 2025 to Jan 2026
Managed delivery scheduling, route coordination, and shipment tracking. Communicated with drivers, clients, and partners to resolve issues and provide updates. Maintained accurate records of operations and ensured timely, efficient logistics support.
Financial Times under Sodexo Agency, full_time
Aug 2023 to Aug 2025
Experienced switchboard and front desk support professional with proven ability to handle high-volume incoming and outgoing calls promptly and professionally. Skilled in receiving, screening, and transferring calls to the correct personnel or department, taking accurate messages, and following proper telephone etiquette. Proficient in using internal communication systems, maintaining call logs, and ensuring smooth information flow across the organization. Also handles visitor inquiries, basic administrative tasks, and uses tools like CRMAX and ticketing systems to document requests and coordinate resolutions. Committed to delivering clear, courteous, and efficient service while maintaining confidentiality and company standards.
Shell Business Operation, full_time
Dec 2020 to Apr 2022
Handled incoming calls, email correspondence, and data encoding using CRMAX. Managed visitor inquiries, service requests, and ticket processing. Maintained accurate logs, ensured data privacy, and coordinated with departments to support daily operations efficiently.
Kohen Kitchenette Sunnymed I.T Center Q.C , full_time
Aug 2016 to Apr 2020
Assisted in managing daily operations, inventory monitoring, and supply ordering. Supervised staff, ensured food safety and hygiene standards, handled customer concerns, and maintained accurate records of sales and stock. Supported cost control and operational efficiency.
Dairy Queen, part_time
Jul 2015 to Apr 2016
Worked cooperatively with the team to complete daily tasks, maintain inventory, and follow operational standards. Assisted in service, record-keeping, and problem-solving. Adaptable, reliable, and committed to supporting team goals and delivering quality results.