Customer Support Agent
Batangas
Hi! My name is George. I’ve built my career developing expertise and skills in Excellent customer service, administrative assistance, and sales. Over the past 7 years, my work has been recognized for excellent customer service and being the highest NPS achiever. I take pride that I am curious. passionate and detail-oriented I’m confident that these strengths allow me to perform well in different types of roles and contribute positively to your team’s goals. I look forward to discussing how I can be of value to your company.
Active Freight Solutions Pty Ltd, full_time
Feb 2025 to Jul 2025
Responsible for customer’s shipment (e.g., booking a shipment, checking the status of the shipment, reassuring and providing timely updates to customers about their shipment.) Responsible for finding new customers and companies, creating their company accounts, and informing them on how to book a shipment and check the status on their own.
IQor, full_time
Dec 2017 to Jun 2022
Assisting customers with their phone services, device purchases, managing their billing. Providing customers accurate information towards their account.
Sterling Talent Solutions, Inc., full_time
Apr 2017 to Sep 2024
Initiating and closing education and professional background checks on candidates for specific clients. Handled Ministry of Manpower (MOM) cases and background checking.