General admin/data entry/medical terminology/crew travel/cust support
Metro Manila
I have over 20 years of experience in administration, operations, scheduling and customer service. I also have a Master in Business Administration and am also a Registered Nurse. Most recently, I coordinated crew travel operations for Carnival Cruise Lines, managing schedules, documentation, stakeholder communication, logistics coordination in a fast-paced environment. I also have experience supporting Australian customer, which has given me a strong understanding of professional communication and service standards. I am highly organized, detail-oriented, and proficient in Microsoft Office, , and CRM systems. I am confident that my experience in scheduling, administration and client coordination would allow me to contribute effectively to a client's needs.
KMC/CASI-Carnival Cruises, full_time
Aug 2022 to Dec 2024
* Coordinated daily crew transportation and travel operations for ship personnel. * Prepared and managed transportation manifests for multiple cruise ports. * Collaborated with HR Ship Managers regarding staffing and crew deployment requirements. * Managed hotel accommodations and transportation logistics for crew members. * Maintained accurate scheduling and operational records for crew assignments. * Completed Sabre training for travel and transportation systems.