US Bookkeeper | QBO | Xero | Reconciliations Process Improvement
Agusan del Norte
Hi, I’m Michael. I'm an accounting professional with 10+ years of experience, specializing in Accounts Payable, bookkeeping support, invoice processing, reconciliations, payment processing, and accounting operations. My strongest skills are attention to detail, problem-solving, process improvement, and staying organized, especially when handling high-volume transactions and tight deadlines. I’ve worked remotely with a US-based company for several years, giving me strong experience in working independently, communicating with international teams, and taking ownership of my work. Beyond accounting, I’m genuinely interested in finding better and simpler ways to do things. I enjoy improving workflows, learning new tools and systems, and using technology to make repetitive work more efficient. I’m dependable, easy to work with, and always willing to learn. I believe good support isn’t just about getting tasks done, it’s about making things easier for the people and businesses you work with.
US Client, contract
Aug 2018 to Present
1. Managed accounts payable, processing and reconciling invoices, overseeing bank transactions, and ensuring timely vendor payments. 2. Led a team, resolved discrepancies, and improved workflow efficiency. 3. Prepared monthly financial reports and implemented process improvements to reduce errors. 4. Spearheaded a project to reduce duplicate payments through better vendor management, enhancing accuracy and control.
Conduent Business Services Philippines, Inc., full_time
Mar 2016 to Mar 2018
1. Pioneered and led the transition of a new business unit’s Accounts Payable (AP) operations from the U.S. to the Philippines, overseeing the shift for over two years while ensuring service quality and accuracy. 2. Managed a team, provided guidance, and ensured a smooth integration with minimal disruptions. 3. Acted as the primary contact for vendors and clients, resolving payment issues and maintaining strong relationships. 4. Developed and implemented new workflows to boost efficiency and reduce errors in payment processing. 5. Directed Customer Service Tier 2 support for vendor issues, delivering timely and accurate resolutions.
Conduent Business Services Philippines, Inc., full_time
Feb 2015 to Mar 2016
1. Validated and processed employee expense reports, ensuring compliance with company policies. 2. Verified receipts for accuracy and accountability in reimbursements. 3. Prepared monthly reports on expense trends and compliance for supervisors. 4. Led a project to eliminate duplicate payments by simplifying workflow data, enhancing the accuracy of expense processing.