Virtual Assistant | Admin & Operations Support
Pampanga, Apalit, Philippines
Detail-oriented Virtual Assistant with 4+ years of experience supporting business operations, executives, and customer-facing teams. Proven ability to manage administrative workflows, maintain accurate data systems, and coordinate logistics operations for local and international teams. Experienced in email and calendar management, CRM updates, reporting, inventory tracking, and logistics data entry. Skilled in digital tools including Google Workspace, Notion, Trello, and Canva. Known for strong organizational skills, accuracy, and reliability in remote work environments.
South Western Logistics | Dec 2024 – Mar 2026, freelance
Dec 2024 to Mar 2026
• Processed and encoded outbound shipment orders for FedEx deliveries using the FreightTracker logistics system • Accurately entered shipment information including customer details, transport methods, delivery schedules, container numbers, and consignee information • Managed product data including SKU IDs, product attributes, batch numbers, and shipment quantities to ensure accurate freight documentation • Supported international logistics operations by processing shipment requests received from overseas teams via email • Maintained high accuracy in shipment documentation to ensure smooth coordination between warehouse, transport, and delivery teams
FEKON Solid Motorcycle Manufacturing Corp. | Apr 2021 – Aug 2022, full_time
Apr 2021 to Aug 2022
• Managed and generated weekly and monthly inventory reports, improving data accuracy by 30% • Reconciled physical inventory with system records to ensure accurate stock tracking • Processed purchase orders, inventory documentation, and stock monitoring reports • Provided administrative support across departments to maintain operational efficiency
FC Copy Print Business Solutions Inc., full_time
Jan 2020 to Aug 2020
• Prepared government bid documentation through PhilGEPS, ensuring compliance with submission requirements • Maintained CRM databases and updated customer information to improve data organization • Created marketing and proposal materials using Canva to support business development initiatives • Conducted market research and assisted in preparing business documentation and reports
CARD MRI Rizal Bank, full_time
May 2019 to Dec 2019
• Processed daily banking transactions while maintaining 100% cash accuracy • Assisted customers with account openings, banking inquiries, and service requests • Delivered frontline customer support while ensuring compliance with banking procedures
Li’l People Enterprise – SM Pampanga, full_time
Jul 2018 to May 2019
• Supervised daily retail operations, including staff scheduling and inventory monitoring • Prepared sales reports and monitored store performance • Trained and supervised staff to maintain service quality and operational efficiency
Jollibee Dolores, part_time
Mar 2018 to Nov 2018
• Handled POS transactions and maintained accuracy in fast-paced service environments • Delivered high-quality customer service while supporting team operations