Virtual Assistant - CSR VA | SMM VA | SMD VA
Cebu
I have over two years of experience as a Virtual Assistant, supporting a U.S.-based plumbing company with social media management, administrative tasks, and customer support. I created content using Canva, managed Facebook pages, scheduled posts, and engaged with customers to strengthen the company’s online presence. I also handled client inquiries, appointment coordination, and day-to-day administrative support. I’m proficient in Google Workspace, Canva, Meta Business Suite, Microsoft Office, and ChatGPT, and I’m always eager to learn new tools. I enjoy staying organized, working independently, and helping businesses run efficiently.
Direct US Client, full_time
Jan 2024 to Aug 2026
- Responsible for handling various tasks related to managing social media accounts for business such as scheduling posts, engaging with followers, analyzing performance metrics and possibly running advertising campaigns to maintain a strong presence and engagement on social media platforms. - Content Creation: Developing engaging text, image, and video content tailored to each platform. - Managing content calendars and planning posts ahead. - Responsible for providing customer support, maintaining positive relationships with customers and assistance remotely.