Johannah M.

Executive Virtual Assistant | Administrative Customer Support

Cebu

Overview

I’m a reliable and adaptable remote professional with 5 years of experience in customer service, e-commerce, lead generation, QA, training, and administrative support. I’m organized, detail-oriented, and comfortable handling multiple tasks while working independently. I’m also a quick learner who is always willing to learn new tools and processes. What sets me apart is my ability to adapt quickly, communicate well, and take initiative to make sure tasks are completed accurately and on time.

Skills and Tools

• Email Management
• Internet Research
• Google Calendar
• Document Management
• Task Management
• Microsoft Teams
• Slack
• Discord
• Zoom
• Microsoft Outlook
• Microsoft Excel
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Word
• File Organization
• Meeting Coordination
• SOP Creation
• Quality Control
• Office Management
• Process Documentation
• Appointment Booking
• Data Entry
• Google Meet
• Project Management

Work History

• Quality Assurance

  Chirpish, full_time

  Jun 2025 to Aug 2026

• Customer Service

  Chirpish, full_time

  Mar 2025 to Aug 2026

• Customer Service Representative

  Interactech Solutions Inc., full_time

  Jun 2022 to Jun 2025