Real Estate VA | Property Manager | Airbnb co-host | CS Specialist
Metro Manila, Las Piñas, Philippines
I know growing a business can be challenging, but you don't have to face it alone. I am here to support you and be a valuable asset in your journey towards success. As a skilled professional, my goal is to assist you in completing vital projects and tasks, allowing you to concentrate on your core strengths and manage your business with greater efficiency. With over 6 years of experience in Customer Service and 5 years in Real Estate Virtual Assistance, I bring a diverse skill set to the table that can benefit your business greatly.
Flightmode LLC, full_time
Sep 2022 to Jan 2026
Key Responsibilities: ● Managed the guest's reservations and stay in our vacation rental. ● Managed the daily operation in our vacation rentals. ● Created listings on different booking platforms. ● Answered all the inquiries of the guests from pre-reservation until check-out. ● Coordinated with the cleaning team to address all the concerns and issues guests might experience. ● Communicated with the cleaning team to ensure the cleanliness of the units. ● Coordinated with the maintenance people whenever there are issues in the units that need to be fixed. ● Assisted the guest from the time they check-in (including early check-in), until they check-out (including late checkout). ● Generate daily cleaning reports. ● Coordinated with my co-hosts regarding any long-term stay requests, reimbursement and communicating with the management of the building we rent.