General VA | CSR | Canadian Csr Telco Healthcare | Google Workspace
Capiz
Hello! I'm Christian Mendoza 26 years old, I live in Makati city - Your Detail-Oriented General Virtual Assistant With 2.5 years of experience in the BPO industry handling US Telco Retail, Canadian Lifestyle Loyalty Programs, and Healthcare accounts, I have developed strong skills in customer service, accurate data entry, and managing sensitive information with care. I am now transitioning as a General Virtual Assistant where I can apply my experience in: Customer Support & Email Management: Experienced in handling customer inquiries, resolving issues, and managing inboxes professionally (Inbox Zero). Data Entry & Organization: Highly accurate and fast in data entry, file organization, and document management using Google Workspace and Microsoft Office. Research & Admin Tasks: Skilled in internet research, task management, meeting coordination, and calendar management. Tools I Use: Google Workspace (Gmail, Sheets, Docs, Drive), Microsoft Excel/Word, Slack, Asana, and Discord. What sets me apart? I come from a people-focused background. I understand how to talk to customers with empathy, especially from my Healthcare and Loyalty Program experience where patience and accuracy are a must. I'm not just doing tasks - I'm making sure your clients feel taken care of. I am a fast learner, detail-oriented, coachable, and I show up on time, every time. I'm looking for a long-term client where I can grow and help your business stay organized and efficient. Let's work together!