Healthcare Virtual Assistant
Metro Manila
I’m a reliable and detail-oriented Virtual Assistant with 3 years of BPO experience, primarily supporting US-based healthcare clients. I have experience in customer service, claims, eligibility, authorization, accounts receivable, and handling confidential information. I’m a fast learner, organized, and comfortable working independently. I’m committed to providing accurate, efficient, and professional support while helping clients save time and stay organized.
Infinx ph, contract
Apr 2026 to Aug 2026
Infinx – Healthcare Account Representative Handled healthcare-related services for US-based clients, including accounts receivable, prior authorization, eligibility verification, and explanation of benefits. Assisted with claims-related concerns, maintained accurate records, and communicated professionally with clients and healthcare providers while ensuring confidentiality and quality service.
Concentrix, full_time
Sep 2023 to Apr 2026
Concentrix – Customer Service Representative Handled customer inquiries and provided professional support for a healthcare account. Assisted customers with insurance benefits, claims, eligibility, and other healthcare-related concerns. Maintained accurate records, followed company procedures, protected confidential information, and ensured a positive customer experience.