Robelyn M.

BPO Agent | Chart Retrieval & Customer Service Representative

Philippines

Overview

I am an experienced Customer Service Representative with a strong background in handling providers and managing client interactions. I also have hands-on experience in retrieving medical records, ensuring accuracy, confidentiality, and timely delivery. I am dedicated, detail-oriented, and committed to providing reliable support in all administrative and customer service tasks.

Skills and Tools

• Customer Support
• Chart Review
• Client Communication
• Medical Records
• Time Management
• Administrative Assistant
• Virtual Assistant
• Chat Support
• Email Management
• Email Support
• BPO Operations
• Cold Calling
• Outbound Calling
• Google
• Microsoft Office
• Communication
• Process Documentation
• Document Review
• Coaching
• Data Entry