Licensed Professional Teacher | BPO Experienced | Admin Assistant
Batangas
I am a former Instructor III at the University of Batangas. My professional journey has been shaped by a combination of hands-on administrative roles in both the BPO industry and in academia, providing me with a strong foundation in office management, coordination, and organizational efficiency. In my previous role as a Callcenter Agent at United Healthcare under Teletech, I took on key administrative tasks that involved managing communications, processing requests, and supporting team operations—all of which honed my skills in multitasking, time management, and attention to detail. These experiences allowed me to develop a keen understanding of the importance of organization in a fast-paced environment. Now, as an Instructor at the University of Batangas, I apply these administrative skills daily in managing academic records, coordinating class schedules, and supporting various university initiatives. My background in administrative assistance from my BPO experience complements my academic responsibilities, helping me streamline processes and ensure that both the faculty and students receive timely support. One of the aspects I truly appreciate in my career is the opportunity to work remotely or in a home-based setup. I find that this work arrangement provides me with the ideal balance between productivity and personal well-being. It allows me to manage my time effectively, reduces commuting stress, and enables me to be more focused on delivering quality work, both as an educator and in administrative roles. With this blend of BPO experience and academic administration, I’ve cultivated a versatile skill set that allows me to efficiently manage tasks and contribute to the smooth running of any institution I am part of. Thank you.