Paul C.

Certified Healthcare Virtual Assistant | General Healthcare Assistant

Isabela

Overview

Hi I am Paul, a Certified Healthcare Virtual Assistant proudly trained by HelloRache. I bring strong multitasking abilities and hands-on experience in administrative and clinical support, including scheduling patient appointments, managing inbound and outbound calls, insurance verification, referrals, and live scribing. I hold a degree in Medical Laboratory Science and have professional experience as a healthcare executive and customer service representative. These roles have strengthened my communication skills and my ability to deliver exceptional service while ensuring that every patient and client feels valued. I am highly independent and detail-oriented, My goal is to support your team effectively, help ease your workload, and contribute to your operation positively.

Skills and Tools

• Medical Billing
• Insurance Verification
• Benefits Verification
• HIPAA Compliance
• EMR/EHR Systems
• Athenahealth
• Practice Fusion
• Prior Authorization
• Medical Terminology
• Patient Follow-up
• Patient Scheduling
• Precertification
• Medical Transcription
• Revenue Cycle Management
• Chart Review

Work History

• Certified Healthcare Executive

  Smith Healthcare Clinic, freelance

  Aug 2024 to May 2025

  Scheduling patient appointment, insurance verification, prior authorization, medical scribe, submit referrals.

• Healthcare Executive

  Omega Healthcare, full_time

  Aug 2023 to Jun 2024

  Calling on behalf of the provider office to do their authorization and referrals

• Customer Service Representative (Healthcare Account)

  Concentrix, full_time

  Sep 2022 to Jul 2023

  Managing inbound and outbound calls, providing accurate about provider claims status , authorization status, Eligibility and Benefits.