Reca A.

Customer Support Specialist | 2 Years Experience |Multichannel Support

Cebu

Overview

Hi! I'm Reca, a freelance Customer Support Specialist with 2 years of experience providing professional and reliable customer service. Skilled in chat, email, and phone support, ticket management, complaint and conflict resolution, and live chat. I am adaptable, detail-oriented, and committed to resolving customer concerns efficiently while maintaining a positive and professional experience.

Skills and Tools

• Customer Support
• Chat Support
• Email Support
• Phone Support
• Ticket Management
• Complaint Resolution
• Conflict Resolution
• LiveChat

Work History

• Canva (edits, templates and etc.)

  Freelance, part_time

  Apr 2022 to Present

  Been my hobby since then. Before canva I've been using Microsoft PPT.

• Customer Support Specialist

  Monteza, freelance

  Jan 2020 to Dec 2023

  Solving customer problem thru chat or email