Healthcare Virtual Assistant | Prior Authorization | HIPAA Certified
Quezon
Healthcare Virtual Assistant with over 4 years of experience supporting U.S. healthcare providers with prior authorizations, medical billing and collections, referrals, and insurance verification. Skilled in payer portals, EMR/EHR systems, patient coordination, and administrative support. Experienced with Athenahealth, eClinicalWorks, Tebra, Availity, and Google Workspace. HIPAA-trained, detail-oriented, and experienced in remote healthcare operations.
Furniture & Interior-Out Industry, part_time
Jan 2026 to Jul 2026
Established a consistent brand across primary digital platforms.
Frontdesk Helpers, freelance
Jan 2026 to Jul 2026
-Processed authorization request for procedures, diagnostic services, medications, and treatments. -Coordinated with insurance companies, providers, and patient to resolve documentation issues. -Maintained accurate tracking records for pending requests, approvals, denials, and appeals.
Premier Medical Billing, freelance
Jan 2025 to Jan 2026
-Managed medical billing process, including claim submission, payment posting, and account reconciliation account. -Followed up outstanding balances, denied claims, and unpaid accounts for timely reimbursement. -Communicated with insurance representatives and patients to resolve billing discrepancies.
Private Medical Practice, freelance
Aug 2022 to Dec 2025
-Processed prior authorizations and verified patient eligibility, benefits and coverage criteria. -Coordinated information exchanged between patients, medical providers, and insurance companies. -Managed EMR/EHR systems, maintaining accurate patient documentation and administrative records. -Monitored pending authorizations and conducted timely follow-ups to ensure uninterrupted patient care. -Provided general administrative support and healthcare workflow coordination.
Quezon Medical Center, internship
Aug 2021 to Aug 2022
-Assisted with specimen collection, handling, documentation, and routine daily laboratory operations. -Maintained accurate patient and laboratory records with high attention to detail and confidentiality.
Hospitality & Restaurant Industry, freelance
Jan 2019 to Aug 2026
-Increased social media reach and audience engagement through consistent promotional campaigns. -Strengthened online brand visibility and customer awareness. -Contributed to brand credibility, securing digital recognition including a 2026 restaurant recommendation.