Aspiring Virtual Assistant | Customer Service Support | Fast Learner
Metro Manila
Hello! I'm Frincess Jen G. Ventura, a motivated and dependable professional with experience in customer service, cashiering, reception, retail operations, and quality assurance. I am currently looking for an opportunity to start my journey as a Virtual Assistant. Although I don't have direct VA experience yet, I am a fast learner, willing to undergo training, and eager to develop new skills. I am organized, detail-oriented, adaptable, and committed to delivering quality work. I am excited to learn, grow professionally, and help clients achieve their goals. I'm looking forward to working with a team or client who values dedication, honesty, and a willingness to learn. Thank you!
Jet Express , full_time
Mar 2023 to Jul 2023
Quality Assurance Analyst Jet Express PH - Monitored and reviewed operational processes to ensure compliance with company standards and procedures. - Checked transaction records, reports, and other work documents for accuracy and completeness. - Identified errors, discrepancies, and areas for improvement in daily operations. - Prepared and maintained quality monitoring records and reports. - Coordinated with team members to address issues and improve work quality. - Helped ensure accurate, efficient, and consistent service delivery. - Followed company policies and quality assurance guidelines to maintain operational standards.