Virtual Assistant-Debt Administrator, Appointment setter, Sales Expert
Metro Manila, Quezon City, Philippines
Hi, I’m Monching Cajurao, a Virtual Assistant and Collections Specialist with 9 years of experience supporting businesses in sales, lead generation, appointment setting, customer service, and debt collection. I’ve worked with clients from the US, UK, and Canada, helping improve client communication, collections, and daily operations. My strengths are communication, organization, and building strong client relationships. I’m experienced with tools like HubSpot, GoHighLevel, Zoho, Monday.com, and Microsoft Office Suite. I’m reliable, goal-oriented, and always focused on delivering quality work while helping clients save time and grow their business.
Notice Board System, contract
May 2025 to Apr 2026
Managed the entire revenue cycle, from generating and sending customer invoices to securing timely payments and reconciling accounts. Tracking overdue accounts, processing receipts/refunds, reconciling daily ledgers, managing credit risk, and preparing aging reports to optimize cash flow.
Alpha loans, full_time
Sep 2022 to Apr 2025
Managed overdue payments: contacted debtors, negotiated plans, and followed for compliance. Maintained positive customer relations while pursuing collections, preserving goodwill. Ensured compliance with financial regulations and company policies. Helped reduce bad debt and improved cash flow through consistent follow-ups.
Biohack Yourself Media US, full_time
Jun 2020 to Jul 2022
Pre-qualified and researched potential leads,cold calls, email , and using other outreach channels. Set appointments for the sales team; occasionally closed deals directly when clients were ready. Coordinated between prospects and the sales department to ensure smooth hand-offs.
Sitel Corp., full_time
Sep 2016 to Apr 2020
Outbound/inbound calls: queries, cross-sold products/upgrades, and diagnosed basic issues. Met / exceeded quotas for sales, conversion, or upgrade targets