Medical Virtual Assistant | Healthcare Admin Patient Support
Metro Manila
I am a Registered Medical Technologist with over 3 years of experience working in a government tertiary hospital. My healthcare background has trained me to be accurate, organized, detail-oriented, and careful when handling patient information and medical records. I can support clinics and healthcare professionals with patient scheduling, data entry, medical records organization, insurance verification, appointment coordination, email management, documentation, and other administrative tasks. I am also familiar with hospital information systems and am continuously improving my knowledge of EHR/EMR workflows, prior authorization, and U.S. healthcare administration. I am dependable, willing to learn, and comfortable following established processes and instructions. My goal is to help healthcare teams stay organized, reduce administrative workload, and provide smooth support for both staff and patients.
MGP Food Products, part_time
Oct 2025 to Jun 2026
Provided remote administrative support, customer service, and lead outreach. Maintained sales records, invoices, receipts, and client data using Microsoft Excel. Assisted with social media, customer inquiries, and day-to-day business coordination.
Flash Express Home, part_time
Aug 2022 to Jun 2026
Managed parcel intake, tracking, returns, cancellations, and reimbursements. Assisted customers with delivery concerns and service inquiries. Maintained accurate shipment and transaction records. Coordinated with riders and support teams to resolve delivery issues.
Justice Jose Abad Santos General Hospital, contract
Feb 2022 to Oct 2025
Managed patient reception, specimen processing, laboratory testing, and medical documentation. Maintained accurate patient and laboratory records using iHOMIS and WAH. Reviewed records for errors, missing information, and documentation discrepancies. Coordinated with physicians, nurses, and laboratory staff regarding patient and test concerns. Supported serology, immunology, blood banking, and quality-control procedures. Followed laboratory SOPs, safety standards, and ISO 9001/45001 requirements. Helped maintain accurate, organized records in a fast-paced hospital environment.