Ronelyn M.

Digital Operations Specialist | Quality Operations Expert

Samar

Overview

A detail-oriented Quality and Operations Specialist with over 5 years of experience in high-stakes BPO and retail environments. I translate my background in Quality Analysis into Digital Management, ensuring 100% brand compliance, data integrity, and operational clarity for the businesses I support. I don't just manage digital platforms; I optimize them using a 'Zero-Error' framework—combining technical precision in Excel with professional community engagement and streamlined content workflows.

Skills and Tools

• Social Media Management
• Social Media Strategy
• Short-Form Video
• Video Editing
• Content Creation
• Content Writing
• Content Strategy
• Content Calendar
• Canva
• CapCut
• Facebook Marketing
• TikTok/Reels
• Content Scheduling