Client Relations Specialist | Web Developer | SEO Specialist
Davao del Norte
A Web Developer, SEO Specialist, and Client Relations Specialist with combined 3 years of experience helping e-commerce brands and small businesses grow online. I’ve managed 19+ client accounts, building and customizing Shopify, WordPress, and Wix websites, writing SEO-optimized content, managing product catalogs, and handling customer emails.
Pentwater Connect, full_time
Jul 2025 to Nov 2026
• Managed the client’s business inbox daily, sorting, prioritizing, and replying to customer emails about orders, products, shipping, and refunds, providing prompt and professional customer service • Built and maintained the client’s product catalog, keeping product details, stock status, and prices accurate, and editing and resizing product photos in Canva for a consistent store look • Maintained and customized the client’s e-commerce website, updating content, banners, and product information, aligning theme layouts with branding, and resolving link, layout, and mobile display issues • Wrote SEO-optimized blog articles based on competitor and keyword analysis, and optimized on-page elements (titles, meta descriptions, headings, alt text, internal links) across blog, product, and collection pages • Designed social media graphics and seasonal email newsletters for (holidays/sales/promotions) to strengthen customer engagement, enhance brand visibility, and drive traffic to the client’s website
Dinkum Dolls by Olli Ella, full_time
Jan 2025 to Jun 2025
• Updated the brand’s website content to match ongoing events, product launches, seasonal collections, and promotions, including banners, homepage sections, and sale pages • Fixed UI/UX issues across the brand’s 3 regional websites (Australia, US, and UK), improving layout consistency, navigation, and mobile experience • Audited and fixed on-page SEO issues, including missing or duplicate titles, headings, and image alt text across 3 regional websites • Optimized existing and future competitive, keyword-targeted blog articles for the website, using top-ranking posts to plan topics and fill content gaps • Kept product, pricing, and collection information consistent across all regional sites
Tee Vision Printing, part_time
Jun 2024 to Dec 2024
• Developed and maintained pages for a Philadelphia-based custom apparel printing website, including the homepage, product category pages, service pages (screen printing, embroidery, direct-to-garment), and audience pages for schools, churches, businesses, teams, and events, while updating content, promotions, and navigation for seasonal campaigns and new products • Created product, category, and design-template data that powered dynamic product listings and audience-based template filtering, and built a multi-field quote request form with quantity ranges, print-method selection, due date, and artwork upload to simplify bulk-order inquiries • Implemented interactive homepage components, including a hero image gallery, a “shop by audience” tab selector, a project showcase, a customer testimonial carousel, and a tabbed FAQ section • Optimized on-page SEO (titles, meta descriptions, image alt text, structured headings) and supported local landing pages, while ensuring responsive performance across desktop, tablet, and mobile and reducing page load time through WebP image optimization and code cleanup
My Cozy Magnets, freelance
Feb 2024 to May 2024
• Configured theme layouts, navigation, and collection pages for magnets, coasters, keychains, ornaments, and gift cards, as well as dedicated Bulk Orders, Business Magnets, and Products pages • Built and managed product pages with size and shape options, pricing, and sale labels, and integrated a photo upload and crop feature so customers could personalize orders directly from a phone or computer • Implemented homepage and conversion elements, including featured product sections, a “How It Works” guide, a customer review carousel, a free-shipping promotion bar, and an email subscription form, supporting store navigation and repeat purchases • Optimized on-page SEO (titles, meta descriptions, image alt text) and improved mobile responsiveness and page speed through image compression, resulting in faster load times
Waggytails, freelance
Nov 2023 to Jan 2024
• Conducted keyword research and competitor analysis, identifying high-intent search terms to guide content, page structure, and service-area targeting • Researched, wrote, and published competitive, SEO-optimized blog articles, using top-ranking competitor content to plan topics, headings, and content gaps • Audited and optimized existing blog posts by updating titles, meta descriptions, headings, keywords, image alt text, and internal links, improving their search visibility and readability • Optimized service and location pages for local search, set up the Google Business Profile and tracked rankings and traffic in Google Search Console and Google Analytics to refine strategy