Rysel B.

VA | CUSTOMER SERVICE | SOCIAL MEDIA MANAGER

Laguna

Overview

I have a background in customer service, assisting customers with their inquiries, addressing concerns, and providing helpful and professional support. I communicate with customers in a friendly and respectful manner, helping ensure a positive customer experience. I am committed to resolving issues efficiently, responding to messages promptly, and maintaining good customer relationships. My goal is to provide excellent service, build customer trust, and contribute to the overall success of the business.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Data Entry
• Task Management
• Google Workspace
• Microsoft Excel
• Slack
• Discord
• Microsoft Office
• Microsoft 365
• Document Management
• Meeting Coordination
• Jira

Work History

• Customer Service Representative

  Teleperformance Philippines, full_time

  Dec 2024 to Mar 2026

  I have a background in customer service, assisting customers with their inquiries, addressing concerns, and providing helpful and professional support. I communicate with customers in a friendly and respectful manner, helping ensure a positive customer experience. I am committed to resolving issues efficiently, responding to messages promptly, and maintaining good customer relationships. My goal is to provide excellent service, build customer trust, and contribute to the overall success of the business.